Who should be notified first about a nonconforming item?

In situations involving a nonconforming item, the contractor should be notified first as they are responsible for the day-to-day management of the construction site and the execution of work in accordance with project specifications. By addressing the issue with the contractor immediately, they can assess the nonconformance and determine the appropriate corrective measures. This prompt communication allows the contractor to take action, such as correcting the issue, documenting it, or notifying the necessary parties downstream, including the project manager, design team, or building official, if needed.

The contractor is in the best position to evaluate the implications of the nonconformance on the construction operations and to manage the remedial processes efficiently. They can also closely coordinate with other stakeholders, ensuring that all actions regarding the nonconforming item conform to the project requirements and maintain compliance with safety standards and regulations.